FAQ

General
 

Ist Hoi just an online shop?

No, we run a small Souvenir Boutique in the heart of Vaduz, Liechtenstein. There you can find all of our products and you can get more info about the country, what to do and to go next from our small team.


Does "Hoi" actually mean something?

Actually a lot: "Hoi" is the typical "hello" in Liechtenstein that everyone uses - independent of age or money. When you enter our shop we'll welcome you with a heartly "hoi" - promised.


Who actually runs "Hoi"?

We're 3 young (and not so young) enterpreneurs from Liechtenstein: Cornelia, Sanel und Florian. Here you can see how we look like.


I definitely want a souvenir from Liechtenstein? How can I contact you?

The good news: There are a number of possibilities: If you are nearby Liechtenstein, just come to our shop and we're happy to assist you personally. If you're not that lucky you still can order some of our products online. In case you want us to make some suggestions, just send us a WhatsApp message to +423 792 66 55.


Do you speak English?

Yes we do.


I've heard of a Souvenir Stamp from Liechtenstein. Can I get one in your shop?

Yes, we provide the official Liechtenstein Souvenir Stamp in our shop in Vaduz. We can stamp whatever document you want: your passport, your travel diary. You can find more information about the Souvenir Stamp here (in English).


Order
 

Do you have a minimum order in your online shop?

No, there is no such thing.


Do I need to register in your online shop

No, this is not necessary although it provides a number of advantages.


I've lost/forgotten my passwort. What now?

Just click the button "Passwort vergessen" and an email will be sent to your registered email address.


Where do I find the terms & conditions

The terms and conditions are here although they are in German only. If you have any questions, please contact us


Payment
 

How can I pay?

In our online shop we offer Visa, Mastercard, PostFinance and PayPal. In our shop in Vaduz we accept all types of credit cards (except for American Express), Swiss Francs and Euro.

Delivery
 

Do you ship abroad?

Yes, we ship worldwide! During the checkout the postage is shown for the selected country.


From which country do you ship the products?

Usually from Liechtenstein.


Will you gift-wrap the products?

Sure, of course. Please use the comments box during the checkout to tell us which product/s you want to be gift-wrapped. By-the-way: this is a free service for you.